{"id":9455,"date":"2022-01-01T14:09:22","date_gmt":"2022-01-01T14:09:22","guid":{"rendered":"https:\/\/www.tipwho.com\/?post_type=article&#038;p=9455"},"modified":"2024-01-05T06:05:40","modified_gmt":"2024-01-05T06:05:40","slug":"costco-mattress-return-policy-verified-answer","status":"publish","type":"article","link":"https:\/\/www.tipwho.com\/article\/costco-mattress-return-policy-verified-answer\/","title":{"rendered":"Costco Mattress Return Policy In 2024 (Verified Answer)"},"content":{"rendered":"<h1><span class=\"ez-toc-section\" id=\"Costco_Mattress_Return_Policy_Everything_You_Need_To_Know\"><\/span><span class=\"yst-flex yst-items-center yst-mr-2 last:yst-mr-0\">Costco Mattress Return Policy: Everything You Need To Know<\/span><span class=\"ez-toc-section-end\"><\/span><\/h1><div id=\"ez-toc-container\" class=\"ez-toc-v2_0_64 counter-hierarchy ez-toc-counter ez-toc-grey ez-toc-container-direction\">\n<p class=\"ez-toc-title\">Table of Contents<\/p>\n<label for=\"ez-toc-cssicon-toggle-item-661ae7c0a81da\" class=\"ez-toc-cssicon-toggle-label\"><span class=\"ez-toc-cssicon\"><span class=\"eztoc-hide\" style=\"display:none;\">Toggle<\/span><span class=\"ez-toc-icon-toggle-span\"><svg style=\"fill: #757575;color:#757575\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"list-377408\" width=\"20px\" height=\"20px\" viewBox=\"0 0 24 24\" fill=\"none\"><path d=\"M6 6H4v2h2V6zm14 0H8v2h12V6zM4 11h2v2H4v-2zm16 0H8v2h12v-2zM4 16h2v2H4v-2zm16 0H8v2h12v-2z\" fill=\"currentColor\"><\/path><\/svg><svg style=\"fill: #757575;color:#757575\" class=\"arrow-unsorted-368013\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" width=\"10px\" height=\"10px\" viewBox=\"0 0 24 24\" version=\"1.2\" baseProfile=\"tiny\"><path d=\"M18.2 9.3l-6.2-6.3-6.2 6.3c-.2.2-.3.4-.3.7s.1.5.3.7c.2.2.4.3.7.3h11c.3 0 .5-.1.7-.3.2-.2.3-.5.3-.7s-.1-.5-.3-.7zM5.8 14.7l6.2 6.3 6.2-6.3c.2-.2.3-.5.3-.7s-.1-.5-.3-.7c-.2-.2-.4-.3-.7-.3h-11c-.3 0-.5.1-.7.3-.2.2-.3.5-.3.7s.1.5.3.7z\"\/><\/svg><\/span><\/span><\/label><input type=\"checkbox\"  id=\"ez-toc-cssicon-toggle-item-661ae7c0a81da\" checked aria-label=\"Toggle\" \/><nav><ul class='ez-toc-list ez-toc-list-level-1 ' ><li class='ez-toc-page-1 ez-toc-heading-level-1'><a class=\"ez-toc-link ez-toc-heading-1\" href=\"https:\/\/www.tipwho.com\/article\/costco-mattress-return-policy-verified-answer\/#Costco_Mattress_Return_Policy_Everything_You_Need_To_Know\" title=\"Costco Mattress Return Policy: Everything You Need To Know\">Costco Mattress Return Policy: Everything You Need To Know<\/a><ul class='ez-toc-list-level-2' ><li class='ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-2\" href=\"https:\/\/www.tipwho.com\/article\/costco-mattress-return-policy-verified-answer\/#Costco_Mattress_Return_Policy_2024_Update\" title=\"Costco Mattress Return Policy (2024 Update)\">Costco Mattress Return Policy (2024 Update)<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-3\" href=\"https:\/\/www.tipwho.com\/article\/costco-mattress-return-policy-verified-answer\/#Can_I_Return_a_Mattress_To_Costco\" title=\"Can I Return a\u00a0Mattress\u00a0To Costco?\">Can I Return a\u00a0Mattress\u00a0To Costco?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-4\" href=\"https:\/\/www.tipwho.com\/article\/costco-mattress-return-policy-verified-answer\/#What_Other_Item_Does_Costco_Accept_For_Returns\" title=\"What Other Item Does Costco Accept For Returns?\">What Other Item Does Costco Accept For Returns?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-5\" href=\"https:\/\/www.tipwho.com\/article\/costco-mattress-return-policy-verified-answer\/#Can_I_return_a_mattress_to_Costco_after_2_years\" title=\"Can I return a mattress to Costco after 2 years?\">Can I return a mattress to Costco after 2 years?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-6\" href=\"https:\/\/www.tipwho.com\/article\/costco-mattress-return-policy-verified-answer\/#What_does_Costco_do_with_returned_mattresses\" title=\"What does Costco do with returned mattresses?\">What does Costco do with returned mattresses?<\/a><\/li><li class='ez-toc-page-1 ez-toc-heading-level-2'><a class=\"ez-toc-link ez-toc-heading-7\" href=\"https:\/\/www.tipwho.com\/article\/costco-mattress-return-policy-verified-answer\/#Final_Thoughts\" title=\"Final Thoughts\">Final Thoughts<\/a><\/li><\/ul><\/li><\/ul><\/nav><\/div>\n\n<p>Costco operates a chain of membership-only big-box retail stores around the world. Besides the great deals inside their stores, they are known for having a great return policy. Costco sells affordable and stylish furniture products including mattresses, beds, couches, chairs, table sets, and more. If you&#8217;re in the market for a mattress, you&#8217;ll want to know what the Costco mattress return policy is. This article tells you everything that you need to know about Costco&#8217;s mattress return policy.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Costco_Mattress_Return_Policy_2024_Update\"><\/span>Costco Mattress Return Policy (2024 Update)<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Costco accepts returns for mattresses, memory foam beds, mattress toppers, and air mattresses with or without a receipt. Since Costco has a 100% satisfaction guarantee, members can return their mattresses to Costco for any reason.<\/p>\n<p>If you want to learn more about Costco&#8217;s mattress return policy, continue reading!<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Can_I_Return_a_Mattress_To_Costco\"><\/span>Can I Return a\u00a0Mattress\u00a0To Costco?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Costco has one of the best\u00a0return policies, including on\u00a0mattresses.\u00a0Mattresses\u00a0can be returned at any time after purchase. If it turns out that your new\u00a0mattress\u00a0isn&#8217;t right for you, go ahead and return it to your nearest Costco store.<\/p>\n<h3>How to return a\u00a0mattress<\/h3>\n<p>To return your\u00a0mattress, you will need to take it back to your local\u00a0Costco warehouse&#8217;s customer service desk. A friendly\u00a0Costco employee\u00a0will then issue you a\u00a0full refund. If you need assistance bringing your\u00a0mattress\u00a0from the parking lot into the store, ask a Costco associate for assistance. They&#8217;ll be more than happy to help.<\/p>\n<p>Remember to bring your\u00a0Costco membership\u00a0card to speed up the return process.<\/p>\n<h3>How to return a memory foam\u00a0mattress\u00a0to Costco<\/h3>\n<p>The process to return a memory foam\u00a0mattress\u00a0to Costco is the same as a regular\u00a0mattress. Bring your memory foam\u00a0mattress\u00a0or topper to your local Costco store&#8217;s customer service desk for a refund. Getting a refund for a memory foam\u00a0mattress\u00a0or topper or simple and quick at Costco.<\/p>\n<h3>Do they accept used\u00a0mattresses?<\/h3>\n<p>Yes, Costco will issue a full refund for opened or used mattresses, memory foam beds, mattress toppers, and air mattresses. This generous return policy is part of Costco&#8217;s 100 percent satisfaction guarantee and lets you try their mattresses at home.<\/p>\n<p>So if you&#8217;re in the market for a new\u00a0mattress, go ahead and <a href=\"https:\/\/www.tipwho.com\/article\/does-costco-take-apple-pay\/\">buy one from Costco<\/a> and try it out. If you don&#8217;t like it after sleeping on it for a few nights, you can always return it to your local club. Returns are accepted with or without the\u00a0original packaging.<\/p>\n<h3>Do I have to return the\u00a0mattress\u00a0to the store myself?<\/h3>\n<p>In general, only you or someone or someone else who is on your membership can\u00a0return items\u00a0at Costco. This is a common issue with\u00a0mattress\u00a0returns since people often ask someone they know to return bulk items, like\u00a0mattresses.<\/p>\n<p>There is an exception to this\u00a0return policy\u00a0if the item was purchased as a\u00a0gift. For\u00a0gift\u00a0returns, the person returning the item will need to have your\u00a0Costco membership number.\u00a0Gift\u00a0returns will be refunded using Costco Shop Cards, which can be used for purchases at Costco.<\/p>\n<h3>How long do you have to return a\u00a0mattress\u00a0to Costco?<\/h3>\n<p>Unlike other stores, Costco does have a set time limit on\u00a0mattress\u00a0returns. We have returned a (used)\u00a0mattress\u00a0that wasn&#8217;t as comfortable as we were expecting and it was a hassle-free return.<\/p>\n<p>While\u00a0mattresses\u00a0are covered by their\u00a0satisfaction guarantee,\u00a0mattresses\u00a0that were bought many months ago might pose an issue. If this is the case, the final decision will be up to the warehouse manager.<\/p>\n<h3>How will Costco refund you?<\/h3>\n<p>Costco will refund you the full purchase price of the mattress to the <a href=\"https:\/\/www.tipwho.com\/article\/does-costco-take-google-pay\/\">original payment method<\/a>, a Costco Shop Card, or in cash. Credit card refunds can take up to several days to be processed, while <a href=\"https:\/\/www.costco.com\/costco-shop-card.product.10024438.html\">Costco Shop Cards<\/a> and cash refunds are issued on the spot.<\/p>\n<h3>Will Costco pick up a\u00a0mattress\u00a0return from my house?<\/h3>\n<p>Yes, if you ordered your\u00a0mattress\u00a0through Costco&#8217;s website, it is eligible for a convenient\u00a0mattress\u00a0return from your home.\u00a0Mattresses\u00a0purchased inside a Costco club are not, however, eligible for pickup and have to be returned at your local store.<\/p>\n<p>To process the\u00a0mattress\u00a0return, log into your\u00a0<a href=\"https:\/\/www.costco.com\/\">Costco.com<\/a> account, select &#8216;Orders &amp; Returns,&#8217; click the Return items button, follow the prompts, and choose &#8216;Schedule a pickup&#8217;. After scheduling your mattress return pickup, you will receive an email with additional\u00a0<a href=\"https:\/\/customerservice.costco.com\/app\/answers\/detail\/a_id\/6874\/related\/1\">instructions and a\u00a0return label<\/a>.<\/p>\n<p>Costco will refund the total cost of the\u00a0mattress, including the shipping and handling\u00a0fee, to the card you used for the purchase. You will not be charged for the pickup service and return shipping.<\/p>\n<p>If you prefer an immediate refund, purchases through <a href=\"https:\/\/costco.com\/\">Costco.com<\/a>\u00a0can also be returned to any\u00a0Costco warehouse\u00a0location.<\/p>\n<h3>Does Costco accept returns without a receipt?<\/h3>\n<p>Yes, Costco accepts returns without a\u00a0receipt\u00a0or the\u00a0original packaging, including\u00a0mattresses. Remember to bring your membership card with you to speed up the returns process.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_Other_Item_Does_Costco_Accept_For_Returns\"><\/span>What Other Item Does Costco Accept For Returns?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Costo has a\u00a0risk-free\u00a0100%\u00a0satisfaction guarantee\u00a0that covers the cost of your membership and their\u00a0merchandise. Here are the details of\u00a0<a href=\"https:\/\/customerservice.costco.com\/app\/answers\/detail\/a_id\/1191\/~\/what-is-costcos-return-policy%3F\">Costco&#8217;s return policy<\/a>:<\/p>\n<h3>Membership refunds<\/h3>\n<p>Costco will refund your\u00a0membership fees\u00a0at any time.<\/p>\n<h3>Merchandise\u00a0Refunds<\/h3>\n<p>Costco guarantees your satisfaction with all their products, but their\u00a0return policy\u00a0varies by the type of product purchased. Costco will also accept a\u00a0manufacturer warranty beyond the indicated return date. Here are the return conditions for each product category.<\/p>\n<ul>\n<li><strong>Electronics:<\/strong> 90 days from the date you received the merchandise. Electronics include televisions, projectors, major appliances (refrigerators above 10 cubic ft., freezers, ranges, cooktops, built-in microwaves, dishwashers, water heaters, washers, and dryers), computers, tablets, smartwatches, cameras, drones, camcorders, mp3 players, and cell phones. The return policy on cellular phones can vary depending on your contract terms.<\/li>\n<li><strong>Diamonds:<\/strong> If your diamond is 1 carat or larger, you must present all the original paperwork, including the IGI and GIA certificates, in exchange for a Jewelry Credit Memo.<\/li>\n<li><strong>Cigarettes\u00a0and\u00a0Alcohol:<\/strong> Costco will not accept returns on\u00a0cigarettes\u00a0or\u00a0alcohol\u00a0if it is prohibited by local law.<\/li>\n<li><strong>Tires and\u00a0Batteries:<\/strong> These items are sold with a specific limited\u00a0warranty. Refer to the\u00a0warranty information\u00a0for more details.<\/li>\n<li><strong>Special Order Kiosk and Custom Installed Programs:<\/strong> These items cannot be returned, except for warranting repair or replacement due to a failure to meet product specifications.<\/li>\n<\/ul>\n<h3>How To Return an Item<\/h3>\n<p>To return an item purchased at a Costco location, head to the returns counter at any warehouse location.<\/p>\n<p>If the purchase was made on Costco.com, you can return the item to any\u00a0Costco warehouse\u00a0or by mail using the free\u00a0<a href=\"https:\/\/costco.com\/\">Costco.com<\/a> returns tool. You will be fully refunded for your online order, including the shipping and handling\u00a0fee.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Can_I_return_a_mattress_to_Costco_after_2_years\"><\/span>Can I return a mattress to Costco after 2 years?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>According to Costco&#8217;s return policy, most items including mattresses can be returned at any time for a full refund. However, it is important to note that after 2 years, the return may be subject to inspection and a prorated refund may be offered based on the condition of the mattress. It is recommended to contact Costco&#8217;s customer service or visit their website for detailed information regarding their return policy.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"What_does_Costco_do_with_returned_mattresses\"><\/span>What does Costco do with returned mattresses?<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Costco offers a full refund on mattresses and, depending on the condition of the returned mattress, it may be donated to a local charity or disposed of through proper channels.<\/p>\n<h2><span class=\"ez-toc-section\" id=\"Final_Thoughts\"><\/span>Final Thoughts<span class=\"ez-toc-section-end\"><\/span><\/h2>\n<p>Costco accepts mattress returns for purchases made at their stores or on their website. With one of the best return policies of any store, you can buy a mattress with confidence. Try out your new mattress, sleep on it, and if you don&#8217;t like it, return it to Costco.<\/p>\n<div class=\"custom-related-posts\">\n<p><strong>Related posts:<\/strong><\/p>\n<ul>\n<li><a href=\"https:\/\/www.tipwho.com\/article\/do-you-tip-mattress-delivery-how-much-tip-mattress-delivery-drivers\/\">Do You Tip Mattress Delivery? (How Much Tip Mattress Delivery Drivers)<\/a><\/li>\n<li><a href=\"https:\/\/www.tipwho.com\/article\/does-costco-take-ebt\/\">Does Costco Take EBT? An Informative Guide to Costco and EBT<\/a><\/li>\n<\/ul>\n<\/div>\n","protected":false},"featured_media":9456,"template":"","article-category":[5816,5815,5817],"article-tag":[2264,5795,5794,5788,5797,5814,2451,1842,5793,5780,5777,5806,5776,5803,2390,2708,5787,5810,5805,5784,2391,5808,5779,5785,5792,5798,3606,5796,5804,5801,5775,2395,5791,5790,5778,5807,5789,5802,2789,5811,2828,5366,5782,5800,5774,5786,5783,5812,5799,5781,5813,5809],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v22.3 (Yoast SEO v22.3) - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Costco Mattress Return Policy In 2024 (Verified Answer)<\/title>\n<meta name=\"description\" content=\"Costco is known for having a great return policy. But does that include mattresses? 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